Carnation Money Counting Machines FAQ

Currencies of the following countries are currently available:
  • Myanmar
  • Egypt
  • Canada
  • UAE
  • Nigeria
  • South Africa
  • South Korea
  • Macau
  • Angola
  • Kyrgyzstan
  • Kazakhstan
  • Sri Lanka
  • Swiss REKA
  • Czech Republic
  • Romania
  • Costa Rica
  • Nicaragua
  • Danish Krone
  • Norway
  • Philippines
  • Belarus
  • Ethiopia
  • Iran
  • Northern Ireland
  • Tajikistan
  • Vietnam
  • Belize

Other currencies may be developed for a large order/dealer.

Yes, all money counters, except CR2323, work with a range of 110-240V. CR2323 will require a small external voltage converter (costs $10), or has to be special ordered to work with 220V..

Yes, they do. Depending on the model, they utilize a combination of UV, MG, and IR counterfeit detection technologies..

Yes, our money counters can count virtually any currency in the world, including polymer notes, such as Australian dollar, Mexican Peso, and some Singapore denominations.

Yes. Among our customers there are ticket vendors and coupon-using merchants. Can I get a discount? Yes and no. For individual items the price is fixed and not negotiable. For multiple items, a significant shipping discount may be worked out.

All prices are quoted in US dollars.

No, with the exception of government agencies, and even then we much prefer payment upfront. It eliminates the need for a collection department.

Yes, we ship everywhere in the world, except Nigeria and Indonesia. We ship via USPS Priority, and shipping takes 7-40 days depending on your location. Most delays are caused by the delay at the customs, and not by shipping itself.

Shipping to any country never costs more than $95, and usually is around $79 for all countries outside USA and Canada. Please contact us for a detailed quote.

We usually ship within 1 business day. In case of the delay, we notify our customers.

Although it doesn't cost us the same to ship an item to Wisconsin as to California, and to Mexico as to Australia, we charge the same shipping for simplicity’s sake. This price includes not only shipping itself, but also insurance, additional packing (where applicable), and handling by our warehouse staff. All these things cost money.

Yes, all machines are covered by a 1-year warranty.

Yes, the machine(s) can be picked up at our warehouse in Itasca, Illinois. There’s a $15 handling fee. Please e-mail to make arrangements. You can pay prior to pick-up, or at the warehouse in certified funds.

Variable batch selection means you can manually adjust the size of the batch that is being counted. For example, you can have the machine count out 20, 25, 31 e.t.c. bills at a time. It will stop each time it counts out the set number of bills. Once the stack is picked up from the holder, it will count out another batch., and will continue doing it until it goes through the whole stack
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