About Us – Carnation Bill Money Counting Machines

About Us

Carnation Enterprises is one of the most prominent manufacturers of currency counting machines in the world. Carnation deals with businesses all over the world. Carnation stands behind every product it makes and gives a guarantee second to none.

Carnation offers several varieties of high quality bill counterscoin sorters, and counterfeit detectors to meet your everyday need. Our bill counting machines save on human capital and reduce human error. They are accurate and have the capability of detecting counterfeit currency via several technological methods.

User Guides

Title Download Link
CARNATION CRD12A USER MANUAL Download Now
CRD12_user_manual_2 Download Now
CR2_UserManual Download Now
CR18_User_manual_latest Download Now
CR180_manual_201605 Download Now
CR1800_manual_20180831 Download Now
CR2300_user_manual Download Now
CRD12_user_manual Download Now
CRD12_user_manual_1 Download Now
CR7 Manual Download Now

Shipping Information

FREE ground shipping to continental USA.

Worldwide shipping available.

Standard Shiping

Most orders are processed through our warehouse within 72 hours of receipt and are shipped by UPS. Orders will normally arrive 4 to 7 business days after order placement. Shipping and Service Charges include apportioned shipping, order processing, packaging, returns processing, credit services, customer service and other costs related to serving you.

Priority Shipping

Priority shipping is available for all items. Priority orders are shipped the same day or the following business day, and usually reach their destination 2-3 business days after order placement.

Next Day Shipping

Available to most non-rural destinations within continental USA.

Canada

All Canadian orders are shipped via Fedex International Economy, which means there are no additional charges associated with importation from US on the receiver's side, including customs clearance or import duty. Depending on the customer's address (commercial or residential), a commercial use tax of 5% of the item's declared value  may be assessed. This is done at the Canadian customs service's discretion.

Other Destinations

Shipping is available worldwide. Please choose from the available shipping methods and charges will be displayed. Purchaser is responsible for any import duties, fees, or taxes collected by their local government.

Please contact us via email at info@carnation-inc.com with any questions about shipping policies or methods.

Return Policies

Total Satisfaction or 110% Money Back Guarantee

We are so confident you are going to like your CARNATION money counter that we are pleased to offer the following terms:

If the machine you purchase doesn't meet or exceed your expectations, return it within 7 days of purchase, and receive a 110% REFUND*. As far as we know, CARNATION is the only manufacturer of financial equipment that offers a 110% Money Back Guarantee.

7-30 Day Return/Exchange

Thank you for shopping with Carnation. We appreciate your business and want you to be completely satisfied with your purchase. If for any reason you aren't satisfied, you can return any Carnation product in its original condition for a refund or exchange for the full amount of the product (excluding shipping, 20% restocking fee applies). If you have any questions about our return procedure, please don't hesitate to contact us.

Please follow these return instructions:

  1. Please request the RMA number by contacting us at info@carnation-inc.com
  2. Include the packing slip with your return.
  3. Please indicate whether you would prefer an exchange or refund.
  4. Please return the item(s) in its original packaging including instructions and accessories along with the return/exchange form, and send it to the following address either by insured parcel post or by a traceable carrier to:
    Carnation Enterprises
    2550 Northwest Pkwy, Elgin, IL 60124, USA
  5. Please allow 10 business days to receive and process your return.

* Excludes Mixed Denomination Value Counters, since those are sometimes purchased and operated without regard for operating instructions.

 

Contact US:

  Carnation Enterprises, LLC.
  2550 Northwest Parkway

  Elgin, IL 60124

 

  Email info@carnation-inc.com

  Phone 1-800-296-2779